Now accepting early access applications

Your tenants text.
Settled handles the rest.

AI-powered maintenance triage by SMS — no app required. Settled gathers details, assesses urgency, and notifies you instantly. You stay private. Your tenants stay informed.

No app for tenants
Works via SMS
Instant triage
Your number stays private
See the live demo Join the waitlist Book a call

Join 240+ landlords on the early access waitlist  ·  Built in Orange County, CA

🏠
Maintenance Line
Powered by Settled
Hi my kitchen faucet is leaking really bad
Hi! I'm here to help. Is water actively dripping or a steady stream? And is it from the faucet head or under the sink?
From the faucet head, pretty steady drip
Got it — thanks for the details. I'll flag this for your landlord now. You should hear back within 24 hours.
Triage complete — landlord notified
Triage SummaryNon-urgent
Issue: Kitchen faucet dripping from head
Respond by: Within 24–48 hours
Phone: (714) 555-0192

The problem

Managing maintenance is a
second job you didn't sign up for

You bought rental property to build wealth — not to field 2am texts about leaky faucets, play phone tag with contractors, or forget which tenant reported what.

01
Tenants have your personal number
No boundary between your work life and personal life. Every request comes directly to your cell — day or night.
02
No triage — everything feels urgent
Without context, every text feels like an emergency. You don't know if it's a dripping faucet or a burst pipe until you call back.
03
Requests fall through the cracks
Buried in your texts, nothing tracked. When a tenant follows up, you're scrambling to remember what they reported three weeks ago.
04
Property managers cost too much
8–12% of gross rent monthly adds up fast. You self-manage to protect your margins — you just need better tools.

How it works

Three steps.
Zero friction for your tenants.

No app to download. No portal to log into. Your tenants already know how to send a text.

Step one

Tenant texts a dedicated number

You give tenants one number — Settled's maintenance line. It's not your personal number. They text it like any normal SMS.

Step two

AI gathers details and triages urgency

Settled asks the right follow-up questions, categorizes urgency, and compiles a clean summary — all before you see anything.

Step three

You get a clean summary and decide

Notified with full triage — urgency, issue type, tenant contact, recommended response window. You decide the next step.

See it in action

Watch a live demo

Try the interactive demo
See a full SMS triage conversation in real time

Features

Everything you need.
Nothing you don't.

Built for landlords managing 1–50 units who want professional-grade tools without a property management company.

SMS Maintenance Triage

AI collects issue details via conversational SMS — no forms, no portals. Works on every phone.

Live

Landlord Dashboard

All triages in one place. Filter by urgency, mark resolved, and track response times across all your units.

Live

Privacy Relay

Your personal number stays private. All tenant communication flows through Settled's dedicated line.

Live

Rent Collection

Track rent status across all units, send automated SMS reminders, and accept payments via Stripe links.

Coming soon

Tenant Portal

Tenants can view their open requests and payment history — all via a simple SMS link.

Coming soon

Owner Reports

Auto-generated monthly summaries for property owners — maintenance activity, rent status, financials.

Coming soon

Why Settled

Better than the alternatives

See how Settled compares to hiring a property manager or using generic tools.

Feature
Settled
Property manager
DIY texting
Tenant privacy relay
✓
✓
✗
AI urgency triage
✓
Sometimes
✗
No app for tenants
✓
✗
✓
Landlord dashboard
✓
✓
✗
Monthly cost
9–49
8–12% of rent
Free (your time)
You stay in control
✓
✗
✓

Early feedback

What landlords are saying

"I have 12 units and my biggest headache is always the initial back-and-forth when something breaks. If Settled can handle that part, I'd sign up immediately."

MR
Michelle R.
Self-managing landlord · 12 units · Orange County

"The thing I hate most is giving tenants my personal cell. I've been looking for a way to have a dedicated line without paying for a property manager."

JL
James L.
Self-managing landlord · 7 units · Riverside

"I tried every property management app and they all want my tenants to download something. My tenants won't do that. SMS is the only thing that actually works."

SK
Sarah K.
Self-managing landlord · 4 units · Los Angeles

Built by a landlord who got tired of being the 24/7 on-call

I'm Ben Cheng — founder of Sender Realty Inc. and a self-managing landlord in Orange County. I built Settled because I lived the problem.

Tenants texting my personal number at midnight. No way to know if "the thing is broken" meant a leaky faucet or a flood. Requests disappearing into my text history. I kept thinking — there has to be a better way than this.

Settled is what I wish had existed when I started. Professional-grade maintenance triage, built specifically for landlords who self-manage and want to stay that way.

Sender Realty Inc. Orange County, CA 16+ units managed Self-managing landlord

Questions

Everything you need to know

Do my tenants need to download an app?
No — Settled works entirely via SMS. Your tenants text a dedicated phone number exactly like they'd text anyone. There's nothing to download, no account to create, and it works on every phone.
What happens after the AI triages a request?
You receive an instant notification with a clean summary — the issue description, urgency level, tenant contact, and recommended response window. You decide what to do next. Settled doesn't act on your behalf without your input.
Is my personal number really private?
Yes. Tenants only ever see and communicate with Settled's dedicated maintenance line number. Your personal cell is never exposed. If you reply to a tenant through the dashboard, it routes through Settled's number.
How much does it cost?
Starter is 9/mo for up to 5 units. Growth is 9/mo for up to 25 units. Portfolio is 49/mo for up to 100 units. Early access members lock in founding rates permanently as long as they stay subscribed.
What states does this work in?
Settled works anywhere in the US where SMS delivery is supported, which is essentially everywhere. We're currently onboarding landlords in California first, with national rollout following.
What if my tenant doesn't speak English?
The AI can detect and respond in Spanish. Additional language support is on the roadmap. If you manage properties with non-English-speaking tenants, mention it when you book a call and we'll discuss.

Pricing

Simple pricing.
No surprises.

Early access members lock in founding rates — never increases as long as you stay subscribed.

Starter
$29/mo

For landlords with up to 5 units.

  • SMS maintenance triage
  • Landlord dashboard
  • Privacy relay number
  • Up to 5 units
  • Email support
Join waitlist
Most popular
Growth
$79/mo

For landlords with 6–25 units.

  • Everything in Starter
  • Rent collection + reminders
  • Up to 25 units
  • Landlord-tenant reply relay
  • Priority support
Get early access
Portfolio
$149/mo

For landlords with 26–100 units.

  • Everything in Growth
  • Owner reporting
  • Up to 100 units
  • Tenant portal
  • Dedicated onboarding
Join waitlist

Ready to get settled?

Join the waitlist and get early access at founding member rates. We're onboarding landlords in Orange County and Los Angeles first.

You're on the list. We'll be in touch soon.

No spam. No credit card. Just early access.

Or book a 15-min call with Ben